Use cases
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Explore use cases of how Time to SLA can solve the bottlenecks in your work.
- I need issue-specific SLA actions!
- I want to migrate SLA data from one instance (on-premise) to another (on-premise)
- Time to First Response and Time to Resolution
- I want SLAs to be reset when reassigned
- I want to pause the time
- How? Start when opened, end when resolved
- I need a reset!
- I want to create a shared SLA Goal (Uptime SLA)
- I want my SLA to show how many SLAs are met/exceed until issue is resolved
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