How to discover add-ons causing conflicts with a Bob Swift add-on
Description
In a few rare cases, there may be conflicts between add-ons that can cause UI issue or other problems. When directed by Bob Swift support, follow these steps to help identify the conflicting add-ons on your system so that the specific problem can be identified.
Steps
Step | Description |
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Do this on a test environment or at a time that will not impact your users |
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Go to Manage add-ons (UPM) |
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Click on Enter safe mode | This will disable 3rd party add-ons. |
Expand and enable the Bob Swift add-on that you are reporting the problem on |
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Run your test scenario to see if the problem is still showing | It is expected that the problem will no longer be showing. If it is still a problem, report that to Bob Swift support. Go to the last step to re-enable your environment. |
Cycle through each 3rd party add-on and enable it and re-run the test scenario | The objective is to find the add-on that is causing the corruption or other problem. |
Report the add-on that was discovered on the original Bob Swift support issue | We will respond from there. |
Once complete, click Exit safe mode |
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