Using a Set issue field(s) post-function on a "Users Profiles for Jira"-provided custom field

Owned by Melanie Corletto (Deactivated), created
Last updated: Jun 11, 2024 by Pablo Vergara
2 min read

 Problem

The Set Issue Field(s) post-function does not correctly set its configured field(s) when using the following:

image-20240213-135906.png

 Solution

  1. Replicate the configuration considering the custom field being used and settings as follows:

CUSTOM_user_profile_jira field (provided by User Profiles for Jira app)

Text Field (read-only)

CUSTOM_select_list_single

Select List (single choice)

When assessing the "User Profiles for Jira" custom fields functionality, we noticed that this third-party app takes some time to populate the field's value.

  1. Configure the JMWE Set issue field(s) post-function, as shown below:

The intended post-function assigns the value "Example" to the custom field (e.g. CUSTOM_select_list_single) depending on the value from the User Profiles for Jira custom field.

image-20240607-193936.png

The Conditional execution field of the post function uses the following code:

{{ ["Pablo Vergara", "Other User"].includes(issue.fields["CUSTOM_user_profile_jira"]) }}

Remember what’s shown below is an example, and you would need to use and replace your own custom field name (or id) in the following format:
{{ ["Value"].includes(issue.fields["<CUSTOM_field_name>"]) }}

  1. As the third-party app does take a while to populate the custom field, it is necessary to include a delay as part of the post-function configuration (in the example, we have set a 15-sec delay for testing purposes):

IMPORTANT:

Use the minimum working delay duration possible and test thoroughly. If the result is unexpected, increase it by one second and test again until the post-function properly sets the field value.

  1. The results observed are that the desired custom field value correctly changes to “Example”: