Average Status Time By Issue Type
Average Status Time By Issue Type report shows the average time spent per status for specific issue types.
Configuration
Once you added Issue History Collector Gadget as described here, the Configuration page appears.
Let's go and set up parameters for your report. Note that all fields are required.
| Metrics | Description | Configuration page |
|---|---|---|
Report type | Here you see the list of currently available reports. Select Average Status Time By Issue Type report. |
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Filter by | You're able to build the report based on Project, Sprint or Saved JQL filter. To view information based on JQL, make sure your saved filter is not private. See how to manage shared filters. | |
Item | Depending on the filter option you choose, you'll see a list of available projects, sprints, or saved filters. | |
Status | Statuses that exist in the selected project/ sprint are displaying. You can select as many statuses as you need. | |
Assignee | Specify the users for whom you want to display data. | |
Start and End date | Start and end date for the report. To display data for the current day, select the date of the next day as the end date. | |
Measure | The report is presented in table form. You can specify the number of rows per page and select time format:
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Depending on the size of your projects and configuration options, it may take some time to display data for your gadget. Please wait and do not modify and do not update the page.
Usage
Average Status Time By Issue Type report is a table that explains how much time, on average, users spend on each task by status.
The report shows statistics by issue types on which the selected users worked in the specified period.
It may be especially helpful if your company uses a scheme with various custom issue types. The report enables you to evaluate which type of work consumes more time or how much time different users spend on the same task categories.
The report will be informative for support teams. It provides an understanding of how much time each type of customer request takes and helps to adjust team workload and improve teamwork planning.
Enjoy and let us know what you think about it. We really appreciate your feedback and open to your suggestions.
What's next?
Take a look at other report types available in Issue History Collector Gadget: