Using issue history reports (cloud)
The following reports help you monitor and analyze work done for each ticket, by each assignee, in each status. Reports are available from the Issue History Reports project page in your Jira project.
In the Forge version, both reports are grouped under one project page. Open Issue History Reports and choose the report from the menu.
Assignee History Statistics — history data per assignee
Issue History Statistics — history data per issue
Assignee History Statistics
The Assignee History Statistics report displays time spent on project issues by each user. Use the report configuration page to filter by time period, project, or other options.
The report shows ticket history data grouped by assignee. To export to Excel, click Excel View. The output file contains the report data.
Issue History Statistics
The Issue History Statistics report lets you track how long each ticket spent in each status. For example, you can see that a ticket spent little time in "Development" but sat in "QA" for a significant period.
Use the report configuration page to filter by the options you need — for example, you can exclude statuses like Done if you don't want to track time in closed states.
The report shows statistics grouped by issue. To export to Excel, click Excel View. The output file contains the report data.
If the report export fails, try selecting a shorter time period.