Support for Atlassian Server Products (and apps like BigPicture) has ended in February 2024.
Are you planning a migration to Cloud? Make sure you don't lose your BigPicture data/configurations in the process. Check out this page for information on how to migrate BigPicture's data to Cloud. If you have any questions please email support@appfire.com
Migration (server/data center to cloud)
BigPicture migration from Jira Server/Data Center to Jira Cloud can be run using:
Jira XML + BigPicture snapshot (alternative, for instances with more than 1000 users)