Changing between different apps in the Comala Document Management family
- Robert Alexander Marshall
You can switch between different apps in the Comala Document Management family if your needs change | ||
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On a data center and server instance, only one app from the Comala Document Management Family should be installed and enabled at a time. To change between different apps, uninstall your existing app and then install the new one.
Please keep the following in mind when switching between apps
Data Center
The following releases and later are all data center-only releases.
In these data center-only releases, page activity has been replaced with our all-new document activity capability.
In each data center-only app, you need to upgrade your workflow data from page activity on each page in any existing spaces to access the document activity capabilities. New spaces created after installing the data center-only app automatically use document activity.
Before these releases, app releases were compatible with data center and server. Subsequent app releases for server-only maintenance updates and critical bug fixes occurred up to the Atlassian End of Life for Confluence Server in February 2024.
History and settings
Server and Data Center
the workflow history (page activity in server and legacy spaces in data center; document activity in data center) created with the previous app is retained and is visible in the new app
if a global or space-level setting applies in the new application it generally keeps the same value as it had in the previous app
Cloud
only one app should be installed and enabled (otherwise, you may experience errors such as multiple workflow byline breadcrumbs displayed on a page)
workflow events and activity (document activity) for each page is not retained in Cloud when installing a different Comala Document Management app. The document activity cannot be exported or imported to the page and displayed with the newly installed app
if previous workflow history is required for audit, it must be backed up prior to uninstalling the existing app and installing the new app
Workflow changes
If you are moving to a product with more features (Comala Document Approval → Comala Document Control → Comala Document Management)
the workflows that were previously applied to your spaces and pages are still active for the newly installed app
If you are moving to a product with fewer features (Comala Document Management → Comala Document Control → Comala Document Approval)
previously active workflows on pages or across a space are no longer active in the newly installed app
you must use the workflow(s) that are included with the app that is installed
Custom workflows created in Comala Document Management are not available in the Comala Document Control and Comala Document Approval apps.
Licensing
changing to a new product requires the purchase of a new license/subscription
app licenses are not transferable to a different platform (when moving from server to cloud or server to data center for example)
A trial license can be generated from the Atlassian Marketplace.
Migration from server to cloud
If you are migrating from server to cloud, due to limitations in Atlassian Confluence Cloud the history of workflow events and actions on a page are not currently retained when migrating the page. However, before migration, you can run the space Attach Activity utility that generates the current workflow events and actions history for pages in a space as a CSV file and attaches this to pages in the space. This attachment is included in the migration; it is useful to retain an auditable workflow history, but the cloud workflow cannot access it.
If you are migrating from a hosted instance to the cloud, refer to the Migrating Confluence Cloud page.
If you need further help contact support or raise a support ticket.