Comala Document Management workflows - Getting Started

Overview

A Comala Document Management workflow helps you manage and automate the review and approval processes for pages and blog posts in a Confluence space.

Each workflow can have a different document management workflow process to provide greater control of your document development and management. The workflow includes

The example workflow in the diagram above consists of two workflow states: Review and Approved.

  • the milestones in your document management process are the workflow states

  • the process routes from one milestone to another are the workflow transitions

Applied workflow on a page

A workflow applied to a page adds a workflow state byline displayed to page editors. Editors can use the state byline to view details of the current state in the workflow popup dialog box.

cdmc_onpage_reviewstate_wfpopup_baw_workflow.png

Page editors use the workflow popup to interact with the applied workflow and manage the documentation process.

A workflow state can include options for the editor, such as

  • Approve or Reject the content as part of an approval

  • assign one or more users to an approval as reviewers

  • select and transition the workflow to another state (if no approval is present)

  • view and change any added expiry due date for the state

Workflows in the app

Comala Document Management has three workflows included with the app. Custom workflows can also be created or imported to each space.

Some example workflows can also be added to a space using the Onboarding Get Started and Usecase options.

Workflows included with the app

After installing the app, three bundled workflows are available in all the spaces in your Confluence site

Workflows are managed and applied in each space using the document management space settings.

Open the app space settings in a space by choosing

  • Space settings > Apps > Comala Document Management

By default, the document management space settings in all the spaces in the Confluence Cloud site list the three workflows included with the app.

These bundled workflows are appended with a Template lozenge. They cannot be overwritten, but a copy can be created in the app space settings, and this copy can be edited.

For each workflow, use the Actions options to

  • View detail - display a description and visual flowchart of the workflow

  • Duplicate - create an editable copy of the workflow (a custom workflow)

Custom workflows

One or more custom workflows can be created in each space to manage your bespoke document management process to meet your business, team, or compliance needs.

To create a custom workflow in a space, open the app space settings and either

  • choose the Create New Workflow button to open the visual builder and create a new workflow

  • choose Duplicate in the Actions options for an existing workflow to create a copy of the workflow and edit the copy

Onboarding workflows

The Onboarding feature includes several example workflows to help users understand the app and how to apply a Comala Document Management workflow.

In the onboarding screen:

  • choose the onboarding Get Started button to add and apply the Quick Approval Workflow

  • scroll down to the Popular use cases to apply an example workflow for a use case

  • choose Apply this workflow In a use case card

All the onboarding options to apply the onboarding workflow in a space have the choice of

  • applying the onboarding workflow

  • going to the app space settings to apply an existing workflow or create a custom workflow

The onboarding workflow is added to the document management space settings in the selected. It is added as a custom workflow and can be edited in the space.

In the app space settings, the listed workflows are ordered alphanumerically by workflow name.

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