My Connectors

Owned by Nisha Shantilal
Last updated: Jul 18, 2024
2 min read

  • It is recommended that you use the OData datatype connector, as Tableau has marked WDC 2.0 as deprecated.

  • Web Data Connectors (WDCs) 2.0 published to the Tableau Server 2023.1 and above are failing for scheduled refresh

    • Tableau has marked WDC 2.0 as deprecated. However, it stated that it will support WDC 2.x, and the connectors will continue functioning until they are retired in Dec 2025.

    • The scheduled refreshes are failing for the customers who either upgraded their "Tableau Software” to v2023.1 and above or performed a fresh install of Tableau Software.

    • For a workaround and more information, refer to Scheduled refresh is failing for Web Data Connector 2.x.

Once the app installation is complete, navigate to the application.

Jira cloud: Navigate to Tableau Connector Pro > My Connectors. The OData tab will display a form for creating the first connector URL. Refer to OData.

Jira hosted: When users navigate to Jira > Tableau Pro > My Connectors for the very first time, they are presented with a dialog box to set up the application link. Refer to the Application link (Jira Hosted only).

Once the application link setup is complete, the Approve OAuth access dialog box appears to approve OAuth access.

  • Approve OAuth access: This step is applicable only to Jira Hosted and not to Jira Cloud. Click on the link in the dialog box.

    Tableau_OAuthAccess.jpg

  • Click Allow. You will be navigated to the OData page.

    Tableau_Welcome_to_jira_screen.jpg

  • OData : The OData tab displays a form for creating the first connector URL. The OData tab is the default landing page of the app. For more information, refer to My Connectors - OData.

  • WDC (Legacy) : Click WDC (Legacy) tab to view the Web Data Connector URL. For more information, refer to My Connectors - WDC (Legacy).

To import the data to Tableau Desktop, you can use one of the connector URLs, either the OData connector URL or the Web Data Connector URL. For more information, refer to Import into Tableau.