Getting Started
Web Data Connectors (WDCs) 2.0 published to the Tableau Server 2023.1 and above are failing for scheduled refresh
Tableau has marked WDC 2.0 as deprecated. However, it stated that it will support WDC 2.x, and the connectors will continue functioning until they are retired in Dec 2025.
The scheduled refreshes are failing for the customers who either upgraded their "Tableau Software” to v2023.1 and above or performed a fresh install of Tableau Software.
For a workaround and more information, refer to Scheduled refresh is failing for Web Data Connector 2.x.
Support for Atlassian Server Products (and apps like Tableau Connector Pro for Jira) ends in February 2024.
Are you planning a migration to the Cloud? Install the Cloud version of the Tableau Connector Pro for Jira application. For more information, check out Migration from Server to Cloud.
Have you decided on a Data Center? Upgrade to the Data Center version of the Tableau Connector Pro for Jira application.
Contact our support team if you have any questions.
Tableau Connector Pro for Jira requires Tableau Desktop software to function
Tableau Connector Pro for Jira uses Tableau’s Web Data Connector API to import Jira data into Tableau.
Tableau’s Web Data Connector API only supports Extract connection. Live connections are not supported at this time.
More information regarding Web Data Connectors can be found here: Tableau Web Data Connector
High level steps to start using the app:
Install the add-on
Generate connector URL
Import data in Tableau Desktop
Setup scheduled refreshes inside Tableau Server or Tableau Online
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