Comala Document Management Data Center | Configuring Mail service for Confluence
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Problem
Issue on workflow .
Workflow has been verified and the send-email trigger has been specified.
However, no email was sent upon the trigger condition being met.
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Solution
Login to Confluence as Admin
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Go to Settings > General Configuration >
Select Mail Queue :
If there’s nothing here, most possibly the mail service does not works, or Mail Servers is not configured.
Go to Settings > CONFIGURATION . Mail Servers
configure new by selecting Add New SMTP Servere.g picture below is using gmail service :
Tips
How to generate an app password from Gmail
Login to your Gmail account and type App password on the search bar.
Generate App password
Supply this App password on the configuration step above.
article : sign in with app password
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Troubleshooting
Test sending out mail
Once SMTP Mail Server configured, use the ‘Send Test Email’ function.Â
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You can check the email outgoing / failure status on the Mail Queue.
If you are not seeing this on the generated support log, you may first need to enable mail debugging - Enable mail debugging mode in Confluence Data Center and Server | Confluence | Atlassian Documentation
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