Configuring Custom Values
Contents:
About Custom Values
Custom values are user-defined outputs used in rich filter gadgets and time series, just like the built-in values. The custom values add new options for value display (label, color, formatting) and support for total formulas (sum, average, min, max). They can be based on issue count, numeric & time tracking field values, or computed duration (resolution time & issue age). Also, the scope of the custom values can be further refined using JQL sub-queries.
Find below an example of a Rich Filter Statistics gadget that shows, for each issue type, the following custom values: the sum of the story points of the resolved issues, the sum of the time spent for support issues, the average time spent (displayed in hours), the average resolution time and the maximum issue age.
Adding New Custom Values & Custom Values' Key Attributes
You can add new and see existing custom values and their key attributes in the Custom Values section of your rich filter.
To define new custom values, click the Add custom value button at the top-right of the page. The Add a custom value dialog will be displayed.
The key attributes of a custom value are: