The Rich Filter Smart Counters Gadget

The Rich Filter Smart Counters gadget displays multiple counters. The gadget is based on a rich filter, and the counters are based on the clauses of a smart filter. The gadget works as follows:

the gadget builds a collection of issues based on the rich filter's base query and on the active quick filters (which means the results can be refined using Rich Filter Controller gadgets);
the gadget itself can further refine the results by applying a gadget-specific JQL that we call a working query;
the gadget computes counters based on the clauses of a smart filter; for each clause, there will be a counter;
the gadget can display results based on different values, like the number of issues (Issue Count) or the sum of the number and time tracking fields (such as Story Points or Original Estimate);
the gadget’s title can be customized.

Rich Filter Extensions

Rich filter extensions are separate Jira apps installed on top of the Rich Filters for Jira Dashboards app to extend the rich filters and rich filter gadgets with new specific functionality.

New counter values are available if you add any of these extensions:

Rich Filters::Time Tracking Dashboards allows you to display values based on work log attributes
Rich Filters::Service Desk Dashboards allows you to display values based on Service Desk SLA fields – SLA Completed, SLA Met, SLA Breached, and SLA Average

Configuring the Rich Filter Smart Counters Gadget

Add a new or edit an existing Rich Filter Smart Counters gadget in your Jira dashboard. The configuration form of the gadget will be displayed:

Edit the gadget configuration as described in the following table:

Setting	Description

Setting	Description
Title	You can optionally customize the gadget's title. If left blank, the default title will be Rich Filter Smart Counters.
Rich Filter	Select the rich filter the gadget will use. Click the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the filter you need. The gadgets’ configuration forms only show the rich filters you can view. See the section on permissions for details. The link in the description line below the Rich Filter button opens a new page with the configuration of the selected rich filter. Also, when the gadget is in display mode, you can navigate directly to its rich filter using the Rich Filter option in the menu at the top right of the gadget.
Working Query	The working query is a JQL query combined with the rich filter's base filter before searching for issues. The working query is optional: if left empty, only the base Jira filter and the quick filters affect the issues used for the output.
Smart Filter	Select the smart filter. For each clause of the smart filter, the gadget builds a counter. If the smart filter has color tag types, the gadget will use the configured colors to display the results. Otherwise, a default color will be used.
Show None	Select whether the gadget should also display a counter for issues that do not match any of the smart filter's clauses.
Values	Select the output type to be used for each counter. There are five kinds of possible values: Issue Count: computes the number of issues in each group. Time Tracking: computes the sum of one of the time-tracking fields (i.e., Original Estimate, Remaining Estimate, Time Spent) for all issues in each group. Σ Time Tracking: the same as Time Tracking, but it also includes the values in its sub-tasks for each issue. Numeric: computes the sum of a numeric field for all issues in each group. For instance, if using Jira Software, the gadget can show the number of Story Points for each Smart Filter clause. Σ Numeric: the same as Numeric, but it also includes the values in its sub-tasks for each issue.