Predefined Jira Service Management Structure Types

Here is a list of predefined structures that are used throughout Power Scripts with specific routines for Jira Service Management.

Name

Routine Usage

Field

Type

Name

Routine Usage

Field

Type

JApproval






issueId

integer

name

string

decision

string

createdDate

date

completedDate

date

statusId

string

approvers

string[]

JRequestType








id

integer

portalId

number

issueTypeId

number

iconId

number

name

string

description

string

helpText

string

JSlaInformation




name

string

completedCycles

JSlaCompletedCycle

ongoingCycle

JSlaOngoingCycle

JSlaCompletedCycle







startTime

date

stopTime

date

breached

boolean

goalDuration

number

elepsedTime

number

remainingTime

number

JSlaOngoingCycle









startTime

date

breachedTime

date

breached

boolean

paused

boolean

withinCalendarHours

boolean

goalDuration

number

elepsedTime

number

remainingTime

number