Get the End Date of the SLA of an Issue

Abstract

This code snippet accesses a specified Service Level Agreement (SLA) of the issue and adds the remaining time to the current date.

Please note: Service Level Agreements are only available in Service Management projects when using Jira Service Management.

Logic

Access the threshold data of the ongoing SLA
Access the remaining time from the threshold data
Add the remaining time to the current date

Snippet

use(groovy.time.TimeCategory){
	def remainingTime = issue.get(<SLA>)?.ongoingSLAData?.thresholdData?.get()?.remainingTime?.get()
	if (remainingTime){
  		new Date() + (remainingTime / 60000).toInteger().minutes
	}
}

Placeholders

Placeholder Text	Description	Example

Placeholder Text	Description	Example
`<SLA>`	Name of the Service Level Agreement whose end date should be calculated	`'Time to resolution'`

Examples

The output of the code snippet above is a Timestamp which you could use in a Groovy expression.

Set a Date/Date-time picker field

Set the Due date to the end of the “Time to first response” SLA in

one of the Set Field Value post-functions
the Create issue post-function under Set fields of new issue section
use(groovy.time.TimeCategory){ def remainingTime = issue.get('Time to resolution'')?.ongoingSLAData?.thresholdData?.get()?.remainingTime?.get() if (remainingTime){ new Date() + (remainingTime / 60000).toInteger().minutes } }

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