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FAQ

FAQ

Owned by Daniel Barrow
Aug 24, 2023
 Issues with license of the plugin
Answer

Licensing issues must be raised with Atlassian directly, as they control licenses for paid-via-Atlassian plugins. We do not handle sales directly but through their Marketplace.

 Versions compatibilty
Answer

Refer Add-on and JIRA versions compatibility.

 Feature broke down after a version upgrade
Check the following before raising a support ticket
  1. Check these
 Error messages not visible in Service desk issues
Check the following before raising a support ticket
  1. Check these

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