Status Exit User custom field

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You can set up a Status Exit User custom field to track which user changes the issue's status from one of the specified statuses. This field is calculated and cannot be edited.

Step 1: Create a Status Exit User custom field

  1. From Jira settings, navigate to Manage Apps.

  2. From the side menu, find Enhancer Plugin for JIRA.

  3. Click Custom Field Configuration.

  4. Click the Add new JEP custom field button.

  5. Click the User/Group tab on the left-hand side of the dialogue. 

  6. Select Status Exit User, then click Add custom field.

Step 2: Configure the field

  1. Fill in the dialog box:

    Screenshot 2024-11-07 at 19.33.24.png
    • Name – Create a name for the custom field (this will appear on screens and can be used in JQL)

    • Status – The user who changed the issue’s status from the selected status(es) will be stored in this custom field.

    • First/Last – This determines whether the issue can revisit this status (for example, Open - In Progress - Resolved - Open - In Progress).

  2. Click the Save custom field button.

You must link the custom field with the appropriate screens to see them. For more information, refer to the Jira documentation.

Usage in JQL searches

You can use the Status Exit User custom field in your JQL searches to filter and sort issues based on their resolution time.