Profile

Profile details

1. Go to BigPicture > My settings > Profile to get the information about the user.

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2. The Profile tab contains non-editable information from Jira:

   1. User ID

   2. Display name

   3. E-mail address

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Refresh profile cache

If a user does NOT have access to a box or sufficient permissions (for example, a user is a box viewer but has the box editor permissions), it is recommended to refresh the cache to fetch fresh data from Jira.

Users can perform this action independently to ensure that all permissions are up-to-date. Running the refresh will not slow down BigPicture's performance. 

To refresh profile cache:

1. Go to BigPicture > My settings > Profile.

2. Click Refresh profile cache.