Support for Atlassian Server Products (and apps like BigPicture) has ended in February 2024.

Are you planning a migration to Cloud? Make sure you don't lose your BigPicture data/configurations in the process. Check out this page for information on how to migrate BigPicture's data to Cloud. If you have any questions please email support@appfire.com

API Tokens Authentication

1. Creating an API Token


To create an API token navigate to My settings > API tokens. Click create new token and choose the UNIQUE label.

Remember to save the returned token or you will lose access to it forever.

2. Admin API Token management

Jira Admins have access to all users' API tokens. Admin can invalidate all tokens of one user or individual token.

3. Invalidating API Token

API Token may be invalidated. Invalidation of API token prevents further use of the API Token.

4. Obtaining base URL

You have to obtain JWT from any request to /cloudmanager made from your JiraUsing endpoint:
https://cloud.softwareplant.com/cloudmanager/bigpicture/where-am-i
With Authorization header set to:
APIToken <obtainedApiToken>Will return location e.ghttps://cloud.softwareplant.com/bigpicture/jiracloud/101

Curl example:

curl --location --request GET 'https://cloud.softwareplant.com/cloudmanager/bigpicture/where-am-i' \ --header 'Authorization: APIToken <<Your API Token>>'

5. Using API token

You can create full URL using baseUrl you obtained in 4. by combining it with actual application endpoint
https://cloud.softwareplant.com/bigpicture/jiracloud/101/rest/system/user/current/profile/data

Curl example:

curl --location --request GET 'https://cloud.softwareplant.com/bigpicture/jiracloud/108/rest/system/user/current/profile/data' \ --header 'Authorization: APIToken <<Your Api Token>>'

Best practices:

  • It's highly suggested to create a dedicated Jira user for integration purposes. Add Application access to this user and generate API tokens using him.