Work with associations
- Mark Kleinsmith
- Suba Veeriah (Unlicensed)
- katarzyna.paskojarosik
This page documents features regarding associations in Connector for Salesforce & Jira.
An association is a core element in the integration features provided by the Connector. It functions as a link between a Jira issue and a Salesforce object when there is a need to share, retrieve, send, or view information between the two systems.
Associations can be created and configured both in Jira and Salesforce. Plus, any Jira issue or Salesforce record created through the Connector is also an association by default.
To do this in Jira, see:
To do this in Salesforce, see:
You can configure the behavior of each association. See Configuring an association.
Each Jira issue can be associated with a maximum of 1000 Salesforce records due to a storage limitation imposed by Jira Cloud. For Jira Data Center, you can associate 300 Salesforce records.