Work with associations

This page documents features regarding associations in Connector for Salesforce & Jira.

An association is a core element in the integration features provided by the Connector. It functions as a link between a Jira issue and a Salesforce object when there is a need to share, retrieve, send, or view information between the two systems.

Associations can be created and configured both in Jira and Salesforce. Plus, any Jira issue or Salesforce object created through the connector, is also an association by default.

To do this in Jira, see:

• Creating a Salesforce Object from Jira

• Associating a Salesforce Object from Jira

To do this in Salesforce, see:

• Creating a Jira Issue from Salesforce

• Associating a Jira Issue from Salesforce

You can configure the behavior of each association. See Configuring an association.

Known limitations

Each Jira issue can be associated to a maximum of 300 Salesforce records only due to a storage limitation imposed by Jira.