User Preference Defaults
Users of the chat widget are able to set display preferences, to customize the way the widget shows information.
Defaults of these preferences can be set Jira-wide using the Chat User Preference Defaults page.
You can set the following defaults:
showing issue keys in conversation list and in the chat header
showing unresolved issues only
showing summaries instead of the last message in the conversation list and in the chat header instead of the "welcome message"
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