Approval reviewer credentials
Overview
Approval reviewers in a custom workflow state are managed by editing the approval using the workflow builder visual editor in the app space settings. The approval can be configured to require all reviewers to authenticate their identity before undertaking the approval.
The Requires e-signature option requires all reviewers to use an e-signature to authenticate their identity using their email and a token generated by a third-party authentication app.
Reviewer credentials requirement
The approval can be configured as Requires e-signature to require authentication of reviewer identity.
To set the requirement for user authentication, in the Advanced settings
navigate to Credentials
choose Requires e-signature
each reviewer is required to confirm their identity using an e-signature to activate the approval
Choosing the e-signature option means that a reviewer must configure the setup of an authentication token as part of 2FA authentication.
An approval that requires credentials is displayed in the workflow visual builder with a padlock appended to the approval icon in the state editor.
The Quality Management System Workflow bundled with the app includes approvals that require reviewer authentication.
The workflow state editor displays an approval that requires credentials, with a padlock appended to the approval icon.
On the page, a user undertaking the approval in the workflow popup must activate the approval options to approve or reject the content by entering
their email
and a time-based token generated by a third-party app
The first time users open the workflow popup in a state with an approval requiring an e-signature, they are prompted to set up a personal code.
If the user has previously set up their third-party authentication app, the user
adds their email
a third-party-generated time-based authentication token
Adding the details enables the approval buttons in the workflow popup. The e-signature validation occurs when the user makes an approval decision.