Tableau Server (Hosted Jira) - WDC

Owned by Navarambh Software - Gmail
Last updated: Jul 11, 2024 by Nisha Shantilal
1 min read

To setup scheduled refreshes inside Tableau Server, the base Connector URL needs to be whitelisted

Base connector URLs to be whitelisted for Jira Hosted are determined by removing the parameters at the end from a connector URL

For example, if the connector URL is

https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect?link=M2JjMmU5YKItZ8FmYy90MGI5UTlhOTktATVmUGZkNIE4YmY2

Base Connector URLs would be

https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect

https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect

Instructions for Tableau Server version 2018.1 and below

  1. Open terminal window (Command prompt on Windows)

  2. Change to Tableau server installation/bin directory (Example on windows: cd C:\Program Files\Tableau\Tableau Server\10.3\bin)

  3. Enter command as follows (Replace URLs in the command with your connector base URLs as explained above)

    tabadmin whitelist_webdataconnector -a https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect tabadmin whitelist_webdataconnector -a https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect

  4. Restart Tableau Server

    tabadmin restart

Instructions for Tableau Server version 2018.2 and above

With Tableau Server 2018.2, tabadmin utility has been replaced with tsm utility. More information can be found here: Comparing Functionality of tabadmin and TSM

  1. Open terminal window (Command prompt on Windows)

  2. Change to Tableau server installation/bin directory (\Program Files\Tableau\Tableau Server\packages\bin.<version>)

  3. Enter commands as follows (Replace URLs in the command with your connector base URLs as explained above)

    tsm data-access web-data-connectors allow -r true tsm data-access web-data-connectors add -n "AIO_Tableau_Connector_Jira_1" --url https://jira.example.com/plugins/servlet/aio-tb/public/tableauconnect --secondary https://jira.example.com/.*,https://jira.example.com:443/.* tsm data-access web-data-connectors add -n "AIO_Tableau_Connector_Jira_2" --url https://jira.example.com:443/plugins/servlet/aio-tb/public/tableauconnect --secondary https://jira.example.com/.*,https://jira.example.com:443/.*

  4. Apply changes and restart Tableau Server

  5. After restart, confirm that the URLs have been whitelisted

For more information please refer to TSM Web Data Connectors