\uD83E\uDD14 Problem
Every time I access the Installed package configuration settings it keeps loading endlessly and it throws the error shown below (it could be a different property that is trying to read, i.e. JCFS:Connection dropdown, JCFS:feature flags)
\uD83C\uDF31 Solution
This is usually related to the Connector storing expired information in its cache after some changes have been made to the configuration. To fix this the Connector configurations need to be reset following this steps:
Backup the Mapping configuration (for best practice save the file using the name of the Entity mapping)
Delete the mapping and the binding configurations
Revoke the access to the connection to Salesforce in Jira
Delete the connection in Jira
Create a new connection and follow the steps in this documentation:
Create a new binding for each project that was deleted previously
Import the mappings previously saved
Delete the connection in Salesforce
Create the new connection in Salesforce following the steps below:
Highlight important information in a panel like this one. To edit this panel's color or style, select one of the options in the menu.