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This page is about Time to SLA for Jira Server Data Center. Using Cloud? Click more. |
The Jira Dashboard provides an at-a-glance picture of what you and your teams are working on without the need to click on a project, open an email, or export any data here. The numerous dashboard gadgets allow you to view and analyze statistics about projects, users, and versions graphically as pie charts, graphs, or any number of customizable visuals.
You can make use of Time to SLA for Jira’s numerous gadgets to take that experience to the next level.
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Time to SLA for Jira offers several dashboard gadgets to help you track and analyze SLA performance efficiently.
On this page:
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Due to Jira’s limitations,
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Time to SLA custom fields cannot be added to Jira’s Issue Statistics, Pie Chart,
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or Two-Dimensional Filter Statistics gadgets.
Periodic Met vs. Exceeded SLA Chart Gadget
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Best practices
To ensure optimal performance, it's important to manage the number of gadgets on your dashboard:
Add no more than 8–10 gadgets per dashboard.
Consider creating multiple dashboards to avoid performance issues.
Available gadgets
Periodic Met vs. Exceeded SLA Chart
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gadget
Displays SLA performance trends as a bar chart.
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| bgColor | #F4F5F7 |
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, showing the number of SLAs met or exceeded per week or month, categorized by status.
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Periodic Met vs. Exceeded
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Issue Chart
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gadget
Visualizes issue counts based on SLA indicator status, presenting weekly or monthly trends in a bar chart.
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SLA Status Pie Chart
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gadget
Provides an overview of SLA compliance by displaying the indicator status of issues according to your favorite filter.
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within a selected filter as a pie chart.
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SLA Success/Fail Counts Chart
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gadget
Shows the total number of successful and failed SLAs using a stacked bar chart.
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SLA Success/Fail Rates Chart
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gadget
The SLA Success/Fail Counts Chart Gadget displays the Illustrates SLA success and fail rates of selected SLAs as failure rates in a stacked bar chart, helping teams measure compliance percentages.
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SLA Durations Chart Gadget
The SLA Durations Chart Gadget displays the average SLA durations over time.
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| bgColor | #F4F5F7 |
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SLA Durations Chart gadget
Displays the average duration of SLAs over time, offering insights into service performance trends.
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SLA Working Duration Analysis Chart
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gadget
The SLA Working Duration Analysis Chart Gadget displays the Analyzes SLA performance by showing average, minimum, and maximum duration of SLAs.
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SLA durations, helping identify areas for optimization.
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