Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel
panelIconIdatlassian-info
panelIcon:info:
bgColor#F4F5F7

This page is about Time to SLA for Jira Server Data Center. Using Cloud? Click more.

The Jira Dashboard provides an at-a-glance picture of what you and your teams are working on without the need to click on a project, open an email, or export any data here. The numerous dashboard gadgets allow you to view and analyze statistics about projects, users, and versions graphically as pie charts, graphs, or any number of customizable visuals.

You can make use of Time to SLA for Jira’s numerous gadgets to take that experience to the next level.

...

Time to SLA for Jira offers several dashboard gadgets to help you track and analyze SLA performance efficiently.

On this page:

Table of Contents
minLevel1
maxLevel6
outlinefalse
styledefault
typelist
printabletrue

Due to Jira’s limitations,

...

Time to SLA custom fields cannot be added to Jira’s Issue Statistics, Pie Chart,

...

or Two-Dimensional Filter Statistics gadgets.

Periodic Met vs. Exceeded SLA Chart Gadget

...

Best practices

To ensure optimal performance, it's important to manage the number of gadgets on your dashboard:

  • Add no more than 8–10 gadgets per dashboard.

  • Consider creating multiple dashboards to avoid performance issues.

Available gadgets

Periodic Met vs. Exceeded SLA Chart

...

gadget

Displays SLA performance trends as a bar chart.

...

panelIconIdatlassian-info
panelIcon:info:
bgColor#F4F5F7

...

, showing the number of SLAs met or exceeded per week or month, categorized by status.

...

Periodic Met vs. Exceeded

...

Issue Chart

...

gadget

Visualizes issue counts based on SLA indicator status, presenting weekly or monthly trends in a bar chart.

...

Panel
panelIconIdatlassian-info
panelIcon:info:
bgColor#F4F5F7

How to Add the Periodic Met vs. Exceeded Issue Chart Gadget

...

SLA Status Pie Chart

...

gadget

Provides an overview of SLA compliance by displaying the indicator status of issues according to your favorite filter.

...

Panel
panelIconIdatlassian-info
panelIcon:info:
bgColor#F4F5F7

How to Add the SLA Status Pie Chart Gadget

within a selected filter as a pie chart.

...

SLA Success/Fail Counts Chart

...

gadget

Shows the total number of successful and failed SLAs using a stacked bar chart.

...

Panel
panelIconIdatlassian-info
panelIcon:info:
bgColor#F4F5F7

How to Add the SLA Success/Fail Counts Chart Gadget

...

SLA Success/Fail Rates Chart

...

gadget

The SLA Success/Fail Counts Chart Gadget displays the Illustrates SLA success and fail rates of selected SLAs as failure rates in a stacked bar chart, helping teams measure compliance percentages.

...

Panel
panelIconIdatlassian-info
panelIcon:info:
bgColor#F4F5F7

How to Add the SLA Success/Fail Rates Chart Gadget

SLA Durations Chart Gadget

The SLA Durations Chart Gadget displays the average SLA durations over time.

...

panelIconIdatlassian-info
panelIcon:info:
bgColor#F4F5F7

...

SLA Durations Chart gadget

Displays the average duration of SLAs over time, offering insights into service performance trends.

...

SLA Working Duration Analysis Chart

...

gadget

The SLA Working Duration Analysis Chart Gadget displays the Analyzes SLA performance by showing average, minimum, and maximum duration of SLAs.

...

Panel
panelIconIdatlassian-info
panelIcon:info:
bgColor#F4F5F7

How to Add the SLA Working Duration Analysis Chart Gadget

SLA durations, helping identify areas for optimization.

...