First/Last Resolution Date custom field

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The Resolution Date is recorded when the issue's resolution field changes from empty to any value.

Step 1: Create a First/Last Resolution Date custom field

  1. From Jira settings, navigate to Manage Apps.

  2. From the side menu, find Enhancer Plugin for JIRA.

  3. Click Custom Field Configuration.

  4. Click the Add new JEP custom field button.

  5. Click the Date tab on the left-hand side of the dialogue. 

    image-20241018-171516.png
  6. Select First Resolution Date or Last Resolution Date, then click Add custom field.

Step 2: Configure the field

  1. Fill in the dialog box:

  • Name – Create a name for the custom field (this will appear on screens and can be used in JQL).

  • Clear when reopened – Select this if you want the field to be cleared when the issue is reopened

  1. Click the Save custom field button.

You must link the custom field with the appropriate screens to see them. For more information, refer to the Jira documentation.

Usage in JQL searches

You can use the First/Last Resolution Date in your JQL searches to filter and sort issues based on their resolution time.