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Map Salesforce Account billing information to a Jira custom field.

Map Salesforce Account billing information to a Jira custom field.

Owned by Aaron Pavez, created
Apr 08, 2024
2 min read

 Instructions

  1. Create a Salesforce Formula Field (Text) to reference the Account Address (similar idea to the documentation guide here: Mapping Account Name to a Jira Custom Field

  2. In the syntax, referencing the Account Address throws an error due to incompatibility, i.e.

image-20240408-203603.png

  1. Therefore, a workaround using custom syntax like this article can be used (We used “, “ instead)

image-20240408-203628.png

  1. This field can then be mapped to your Jira custom field.

 

image-20240408-203729.png

  1. The field value should be synced accordingly.

Salesforce

 

image-20240408-203756.png

Jira

 

image-20240408-203812.png

 

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