Customer Request Functions

This section contains functions that enable users to handle Jira Service Management customer requests.

Functions Summary

addFeedbackForRequest — Add feedback to the provided requestId_or_Key.
addJSDComment — Posts a comment on the specified issue.
addRequestParticipants — Adds request participants.
answerApproval — Answer to an existing approval.
createCustomerRequest — Creates a customer request and returns the newly created request as a structure.
getApproval — Returns an approval structure
getApprovals — Returns a list of approvals structures
getAttachmentsForRequest — Returns a list of attachments structures
getCommentForRequest — Returns a comment structure
getCommentsForRequest — Returns a list of comments structures
getCustomerRequest — Returns a customer request structure
getCustomerRequests — Returns a string array of customer requests keys.
getCustomerRequestStatus — Returns a list of JSMCustomerRequestStatus structures.
getFeedbackForRequest — Returns a JSMFeedback structure.
getRequestParticipants — Returns a string array of request participants keys.
getSubscriptionStatus — Returns the notification subscription status for the provided user
isPublicJSDComment — This function returns the type of comment, if the comment is public, the function will return "true"otherwise it will return "false".
removeFeedbackFromRequest — Removes the feedback from the provided request.
removeRequestParticipants — Removes request participants.

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