Request Type Functions

This section contains functions that enable users to handle Jira Service Management requests types.

Functions Summary

createRequestTypeInServiceDesk — Creates a new request type in the provided service desk.
deleteRequestTypeProperty — Removes the property with the provided property key.
getRequestsTypes — Returns an array of JSMRequestType containing all the Request Type data for the provided parameters.
getRequestTypeByIdForServiceDesk — Returns a JSMRequestType structure.
getRequestTypeFields — Returns a string array of custom fields ids.
getRequestTypeGroupsForServiceDesk — Returns an array of indexed groups.
getRequestTypePropertyKeys — Returns a list of property keys for the provided parameters.
getRequestTypePropertyValues — Returns a list of property keys for the provided parameters.
getRequestTypesForServiceDesk — Returns an array of JSMRequestType.
getSlaInformation — Gets SLA information for the specified issue.
removeRequestTypeByIdFromServiceDesk — Removes a request type from the provided service desk.
setRequestTypePropertyValue — Sets a property value for the provided property key.
subscribeNotifications — Subscribe to receive notifications.
unsubscribeNotifications — Unsubscribe to receive notifications.

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