Service Desk Functions

This section contains functions that enable users to handle Jira Service Management service desks.

Functions Summary

getAllServiceDeskQueues — Returns an array of JSMQueue structures
getCustomersFromServiceDesk — Returns a list of customers accounts ids
getIssuesInQueueRoutine — Returns an array of issue keys.
getJSDUrl
getKBArticles — Returns an array of JSMKBArticle for the provided query.
getServiceDesk — Returns a JSMServiceDesk structure.
getServiceDeskKBArticles — Returns an array of JSMKBArticle for the provided parameters.
getServiceDeskQueue — Returns a JSMQueue structure.