getCustomerRequests
Syntax | getCustomerRequests([searchTerm[, requestOwnership[, requestStatus[, approvalStatus[, organizationId[, serviceDeskId, requestTypeId]]]]]]) | Package |
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Description
Returns a string array of customer requests keys that match the provided parameters. More information about the parameters can be found on Atlassian's rest API: https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-get
Parameters
Parameter name | Type | Required | Description |
|---|---|---|---|
searchTerm | String | No | Filters customer requests where the request summary matches the searchTerm |
requestOwnership | String[] | No | Can be "OWNED_REQUESTS", "PARTICIPATED_REQUESTS", "ORGANIZATION", "ALL_ORGANIZATIONS", "APPROVER" |
requestStatus | String | No | Can be "CLOSED_REQUESTS", "OPEN_REQUESTS", "ALL_REQUESTS" |
approvalStatus | String | No | Can be "MY_PENDING_APPROVAL", "MY_HISTORY_APPROVAL" |
organizationId | Integer | No | Valid only when used with requestOwnership is "ORGANIZATION". |
serviceDeskId | Integer | No | Filters customer requests by service desk. |
requestTypeId | Integer | No | Filters customer requests by request type. Note that the serviceDeskId must be specified for the service desk in which the request type belongs. |
Return Type
String []
Example
return getCustomerRequests();Returns a list of keys of all the customer requests.