Power Scripts for Jira

The use cases in this section provide examples of using JQL Search Extensions keywords with Power Scripts – the leading Appfire scripting solution.

Featured use cases

Why use JQL Search Extensions and Power Scripts together?

Time savings: Automating routine tasks such as issue prioritization, labeling, and ticket cleanup can save teams hours of manual work per month, depending on project size.

Better visibility and tracking: With automated labeling and issue updates, teams can focus more on strategic tasks, ensuring that important issues (such as support

Increased accuracy: Automating follow-ups and link updates improves the accuracy of project management and documentation, reducing errors and manual backtracking.

Higher customer satisfaction: Faster response times, accurate prioritization, and up-to-date documentation directly impact customer experience, leading to an increase in customer satisfaction.

What scenarios benefit from this integration?

Our apps service an extensive range of industries. Here are a few examples where our customers are implementing the real-life use cases presented in this section:

• Software development: Escalating development dependencies ensures faster bug fixes for urgent customer issues, reducing downtime.

• Manufacturing: Ensuring production line issues are addressed before transitioning to the next product version.

• Pharmaceuticals: Ensuring that all quality issues tied to released products are either closed or addressed in post-market surveillance.

• Healthcare: Quickly prioritizing regulatory compliance issues can reduce delays in medical device certification and approval.

• Telecommunications: An escalation service can be used to manage urgent service outages and dependencies across teams

• Banking and Finance: Prioritizing critical issues in core banking applications, flagged by customer service teams, reduces delays in resolving high-impact incidents.

• Managed IT Services: Improving the speed at which customer-reported software issues are addressed by automatically tagging them for development teams.