Status Exit Counter Custom Field

Owned by Tuncay Senturk
Last updated: Sept 04, 2023 by Derya Özdemir
2 min read

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The Status Exit Counter Custom Field calculates the number of times an issue has been transitioned from the selected status. This custom field helps in understanding how many times an issue has left a particular status. It can be beneficial for analyzing how often issues are resolved or closed, providing visibility into the frequency of issue resolutions.

This field is a calculated (read-only) custom field.

To create a Status Exit Counter Custom Field, follow these steps:

  1. Navigate to Apps > Enhancer Plugin for Jira > Custom Field Configuration.

  2. Click the Add New JEP Custom Field button.

  3. Click the Counter tab on the left-hand side of the dialogue. 

  4. Select Status Exit Counter, then click Add custom field.

  5. Fill in the dialog box:

    • Create a name for the custom field.

    • Select Status(es) to calculate how many times the issue has been transitioned from the specified status(es). You can select multiple statuses.

  6. Click the Save custom field button to create the custom field. The custom field will now appear in the issue view:

Remember to add this custom field to the appropriate screens so that it can be visible and accessible when working with issues. If you don’t know how, check out the Jira documentation.

It's important to note that for new or updated issues after creating this custom field, the custom field values will automatically update correctly. However, for existing issues, it's necessary to regenerate the issue in order to see the correct values associated with the Status Counter Custom Field.