Status Entry User Custom Field

Owned by Tuncay Senturk
Last updated: Sept 04, 2023 by Derya Özdemir
3 min read

This page is about JEP Cloud. Using Jira On-Prem? Click the On-Prem button above.

This custom field enables you to effortlessly identify the user who made an issue exit a specified status. By adding this custom field to your Jira instance, you can easily track and audit the users responsible for transitioning issues out of specific statuses. This information provides valuable insights into the flow of work and allows for better analysis and monitoring of issue progress. This field is a calculated (read-only) custom field.

To create a Status Entry User Custom Field, follow these steps:

  1. Navigate to Apps > Enhancer Plugin for Jira > Custom Field Configuration.

  2. Click the Add New JEP Custom Field button.

  3. Click the User/Group tab on the left-hand side of the dialogue. 

  4. Select Status Entry User, then click Add custom field.

  5. Fill in the dialog box: 

    • Create a name for the custom field.

    • Select Status(es) to calculate the user who changed the issue's status to this/these status(es). You can select multiple statuses.

    • Specify First or Last as the status can be repeated in a sequence of transitions (e.g., Open - In Progress - Open - In Progress - Resolved). If first is selected, the calculation will be done according to the first occurrence of selected status(es). Otherwise, the last one will be calculated.

  6. Click the Save Custom Field button to create the custom field. The custom field will now appear in the issue view:

Once created, the Status Entry User Custom Field can be used for sorting and searching in the issue navigator, allowing you to filter and find issues based on the user who initiated their status transitions.

Remember to add this custom field to the appropriate screens so that it can be visible and accessible when working with issues. If you don’t know how, check out the Jira documentation.

It's important to note that for new or updated issues after creating this custom field, the custom field values will automatically update correctly. However, for existing issues, it's necessary to regenerate the issue in order to see the correct values associated with the Status Entry User Custom Field.