Reindexing takes too much time with com.atlassian.jira.issue.index.SearchUnavailableException exceptions
The Problem
After upgrading Jira, some clients are faced with a reindexing problem. It can take too much time because of SLA fields in JEP.
Here is a sample stacktrace:
Error indexing issue ABC-123: Dropping 'customfield_10100' com.atlassian.jira.issue.index.SearchUnavailableException at com.atlassian.jira.issue.index.DefaultIndexManager.getEntitySearcher(DefaultIndexManager.java:878) at com.atlassian.jira.issue.index.DefaultIndexManager.getIssueSearcher(DefaultIndexManager.java:858) at sun.reflect.GeneratedMethodAccessor542.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:22) at com.sun.proxy.$Proxy12.getIssueSearcher(Unknown Source) at com.atlassian.jira.issue.search.SearchProviderFactoryImpl.getSearcher(SearchProviderFactoryImpl.java:18) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.getIssueSearcher(LuceneSearchProvider.java:148) at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.searchCount(LuceneSearchProvider.java:117) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) at com.sun.proxy.$Proxy376.searchCount(Unknown Source) ... 2 filtered at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) at com.sun.proxy.$Proxy3151.searchCount(Unknown Source) at com.tuncaysenturk.jira.plugins.enhancer.customfield.sla.e.a(TimeToSlaCFType.java:190) at com.tuncaysenturk.jira.plugins.enhancer.customfield.sla.e.a(TimeToSlaCFType.java:176) at com.tuncaysenturk.jira.plugins.enhancer.customfield.sla.e.a(TimeToSlaCFType.java:163) at com.tuncaysenturk.jira.plugins.enhancer.customfield.sla.e.a(TimeToSlaCFType.java:123) at com.tuncaysenturk.jira.plugins.enhancer.customfield.sla.e.a(TimeToSlaCFType.java:225)
The Solution
- Go to JEP Menu > Advanced.
- Click on Hold reindex.