SLA Overview Tab Panel

Owned by Tuncay Senturk
Last updated: Aug 25, 2020 by Former user (Deleted)
1 min read


Displays all SLA activities within the issue. The SLA Overview is a very handy panel in which you can see all (passed or waiting) SLA activities. 

Red, Yellow and Green bullets indicate that the SLA is Overdue, In Progress and Met. 


And you can also find the total working duration and paused duration. 


This tab view automatically appears if at least one SLA is applicable within the issue.