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Administrator Documentation
Administrator Documentation
Let’s dive into using HelpDesk+ for Microsoft Teams. In this section, you can find more information about the following topics and features:
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Configure Customer Support channels
Configure Customer Support channels
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Configure Agent channels
Configure Agent channels
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Add HelpDesk+ to your team
Add HelpDesk+ to your team
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Creating a Support Request
Creating a Support Request
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Quick Start Guide
Quick Start Guide
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Status Change Automation: Waiting For Customer → Waiting for Support
Status Change Automation: Waiting For Customer → Waiting for Support
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