Overview

Adding the HelpDesk+ to your Team is an essential part of getting started with using the platform.

Prerequisites

• You must have HelpDesk+ installed on Teams. See Quick Start Guide | Install HelpDesk + on Microsoft Teams for details.

Add HelpDesk+ to your Team

1. From Teams, click Apps from the left sidebar.

2. Search for HelpDesk+.

3. Click Add on the HelpDesk+ app.

4. Use the drop-down and select Add to a team.

5. Enter the team name and select it from the suggestions.

6. Click Set up.