Welcome to Canned Responses Pro Templates for Jira!

A simple yet powerful app trusted by help desks worldwide, with support for Jira Software and Jira Service Management. Say goodbye to repetitive tasks and hello to more time spent helping your customers.

With Canned Responses (CR), you can:

Create templates

You can create templates for issue comments and reuse them. These templates can be shared with others for either project-specific or global use and organized into folders, making it easier to manage and access them.

Streamline your workflow

Quickly create new issues using pre-made templates for description and text fields. Additionally, use the CR post function to automatically add comments.

Use dynamic macros

Macros allow you to create templates using issue data, eliminating the need for manual typing. The templates are automatically populated with relevant information from the issue, saving time and reducing the risk of errors.