Why is there an app user for Comala Workflows for Confluence Cloud in my cloud site?

We are aware that the app user continues to show Comala Workflows for Confluence Cloud in the permissions and restrictions screens.

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This is because Comala Workflows was rebranded as Comala Document Management in November 2019 and the Atlassian Confluence Cloud platform does not permit developers to rebrand the app user.

Solution

This username is just a display name and does not affect the functionality of the app.

You will see this user displayed in reports such as workflow history, for actions undertaken by the workflow and not a Confluence user. For example, a content expired transition or a workflow task action undertaken due to a workflow trigger.