When a Salesforce Object, for instance a Case, contains an attachment, a hyperlink will be provided which is the actual link of the attachment to Salesforce.

Salesforce attachments in an associated Jira Issue

Salesforce attachments can be seen on a new tab provided on a Jira Issue that has been associated with a Salesforce Object.

In the example below, a Salesforce Case contains a couple of attachments.

Open

Once this Case is associated with an Issue, the attachments will be available under Attachments.

Open

 If you are using Lightning Experience, you must enable the following settings - Synchronizing attachments from Remote System (This will turn off the "Remote Attachment Tab" when enabled.):

• Synchronize attachments from Remote Systems

• Synchronize files from Remote System