Linking Salesforce records with Remote Object Link custom fields

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Last updated: Sept 20, 2023 by

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Jira Issues and Salesforce Object can be linked as such:

Remote Object Link - for single record of Salesforce object
Multi Remote Object Link - for multiple records of Salesforce object

Contents

A Jira issue can be populated with a list of values from Salesforce Objects based on keywords typed in the custom field search bar.

In the following example, the keyword used is "oil":

Updates can also be pulled manually by clicking on the Refresh button as shown in the following screenshot:

Take note that the Remote Object Link field in the example above is associated with an Account Object and uses the following code in its field template:

*Account Name:*[$fields.Name|$url]
*Account Number:* $fields.AccountNumber
*Industry:* $fields.Industry