How to store the original reporter in user picker custom field using Create on Transition

This article explains how to store the original reporter of the parent issue in the user picker custom field for a newly created issue using Create On Transition app.

Instructions

In this article, a User Picker (Single user) custom field named Demo User Picker is considered.

  1. Add a post-function to the intended transition to create an issue. To add a post-function, navigate to Settings > Issues > Workflows > select the workflow of the project and edit the same.
  2. Select the Create Issue post function as shown below:
  3. Select the Custom Fields tab and click Add Custom Field as shown:
  4. Add the Demo User Picker custom field and add the value: %original_reporter%This assigns the reporter of the parent issue is copied to the newly created issue.

  5. Click Update to save the settings. Verify the condition.

  6. Publish the workflow draft.
  7. Perform the transition In Progress, as shown below: You notice that for the newly created issue Demo User Picker is assigned as the original reporter (admin) of the parent issue.


It is recommended to try the solution provided in a non-production environment and ensure everything is working as expected, before trying in a production environment.