How to resolve the "Remote error: reporter: Field 'reporter' cannot be set" error in Create on Transition

This article explains how to resolve the reporter field error when using the sub-task post function in the Create on Transition for Cloud app. 

Instructions

1. Log in as a Jira administrator and click

   > Projects.

2. Select the required project and click Project Settings.

3. Select the required workflow and click Edit to view the transitions associated with the workflow.

4. Select a transition and click Post-Function from the box on the right.

5. Click Add post function, select Create Sub-task from the list, and click Add.

6. Configure the Create sub-task post function. For this example, let's configure the post-function to create a ticket with Improvement issue type when transitioning to the In Review status as follows:
   

   
   
   

7. Publish the workflow. For testing purposes, you can create a sample improvement ticket and transition to the In Review status to verify that the changes are applied.

8. Navigate to

   >System>Transition Logs to check the transition logs.
   Open

   

9. Edit the respective project permissions and edit the reporter permissions in Modify Reporter for a Group as shown: 
   

10. Now, create an improvement request and change the status to In Review as per the configured post-function.

Sub-tasks are created with relevant links in Issue links. As per the given example, the output is similar to: