Skip to end of banner
Go to start of banner

Time to first response by assignee

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Current »

Report purpose: Compare average time taken by an assignee to send the first response

Instructions

The report is created using Reports and Timesheets for Jira app

  1. Go to Jira > Reports and Timesheets > Custom Report

  2. Select the report type List (selected by default)

  3. Click on the fields in the left hand side fields selector to add them to the report

    1. Project > Project Name

    2. Users > Current Assignee Name

    3. Service Desk > Time to first response Actual, Time to first response, Time to first Target

    4. Click on the Field settings icon for Time to first response Actual

      1. Change the Unit = Hours, Aggregate = Average

  4. Click Run

Filter by label

There are no items with the selected labels at this time.

  • No labels
Error formatting macro: appfire-confluence-analytics: java.lang.NullPointerException: Cannot invoke "com.atlassian.confluence.xhtml.api.MacroDefinition.getMacroId()" because "macroDefinition" is null