| Title: | Use Cases | |
|---|---|---|
| Owner: | Derya Özdemir | |
| Creator: | Derya Özdemir | Nov 01, 2022 |
| Last Changed by: | Derya Özdemir | Dec 15, 2022 |
| Tiny Link: (useful for email) | https://appfire.atlassian.net/wiki/x/CoDiAg | |
| Export As: | Word · PDF | |
Hierarchy
Children (10)
I need issue-specific SLA actions!
I want to migrate SLA data from one instance (on-premise) to another (on-premise)
Time to First Response and Time to Resolution
I want SLAs to be reset when reassigned
I want to pause the time
How? Start when opened, end when resolved
I need a reset!
I want to migrate from on-premise to Cloud
I want to create a shared SLA Goal (Uptime SLA)
I want my SLA to show how many SLAs are met/exceed until issue is resolved
I need issue-specific SLA actions!
I want to migrate SLA data from one instance (on-premise) to another (on-premise)
Time to First Response and Time to Resolution
I want SLAs to be reset when reassigned
I want to pause the time
How? Start when opened, end when resolved
I need a reset!
I want to migrate from on-premise to Cloud
I want to create a shared SLA Goal (Uptime SLA)
I want my SLA to show how many SLAs are met/exceed until issue is resolved
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Only Comala Document Management can edit this page.
(set by Derya Özdemir at Jan 31, 2023 12:59)
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Only Derya Özdemir can edit this page.
(set by Derya Özdemir at Nov 01, 2022 18:27)