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Button handy
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nameCloudOn-Prem
linkhttps://appfire.atlassian.net/wiki/spaces/TTSCTTS/pages/3584829843877039/Set+a+Default+Value+in+the+Duration+Custom+Field
width8485
Button handy
blankfalse
color#0052CC#EBECF0
nameOn-PremCloud
linkhttps://appfire.atlassian.net/wiki/spaces/TTSTTSC/pages/4387703935848298/Set+a+Default+Value+in+the+Duration+Custom+Field
width84

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  1. Click Time to SLA > SLA Fields.

  2. Click the cog icon in the row of the TTS - Duration Field where you would like to set a default value, and go to Configure.

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  3. The Jira Custom Fields page will appear. Click Edit Default Value.

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  4. The Jira Set Custom Field Defaults screen will appear.

  5. Enter a default value for the TTS - Duration Field.

  6. Click Set Default.

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