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On-Prem
linkhttps://appfire.atlassian.net/wiki/spaces/TTS/pages/43877039/Set+a+Default+Value+in+the+Duration+Custom+Field

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This page is about Time to SLA for Jira ServerOn-Prem. Using Jira Cloud? Click the Cloud button above.

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  1. Click Time to SLA > SLA Fields.

  2. Click the cog icon in the row of the TTS - Duration Field where you would like to set a default value, and go to Configure.

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  3. The Jira Custom Fields page will appear. Click Edit Default Value.

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  4. The Jira Set Custom Field Defaults screen will appear.

  5. Enter a default value for the TTS - Duration Field.

  6. Click Set Default.

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Set the SLA Goal as a Dynamic Duration

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Create a Duration Field