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linkhttps://appfire.atlassian.net/wiki/spaces/TTS/pages/43877039/Set+a+Default+Value+in+the+Duration+Custom+Field

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This page is about Time to SLA for Jira ServerOn-Prem. Using Jira Cloud? Click the Cloud button above.

Within the TTS - Duration field, you can specify a default value. On this page, you will learn how to set a default value within the Dynamic Duration custom field.

  1. Log into your Jira Cloud instanceClick Time to SLA > SLA Fields.

  2. Click on the cog icon to see the Settings menu.

  3. Go to Issues under Jira Settings.

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  4. Go to the Custom Fields menu under the Issues section in Jira Settings.Click ... in the row of the TTS - Duration Field and select Contexts and Default Value.The Configure Custom Fields where you would like to set a default value, and go to Configure.

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  5. The Jira Custom Fields page will appear. Click Click Edit Default Value.

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  6. The Jira Set Custom Field Defaults Defaults screen will appear.

  7. Enter a default value for the TTS - Duration Field.

  8. Click Set Default, and that’s it!

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Set the SLA Goal as a Dynamic Duration

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Create a Duration Field